BS: I've noticed that you gets lot of different types of visitors . . . can you tell me a little about the different types of visitors that you get?
JC: Depends on the day. If you've got an inset day you will often get grandparents who've been landed with 1, 2 however many grandchildren. Often - they've been before and the children want to come and they - they quite often don't use the exhibits. The children do but the grandparents will find a seat or they'll go and sit in the café. Even if they've paid to come in. Weekdays you'll pick up, yeah end of the day the afternoon you'll pick up quite a lot of mothers who've got pre-school children or children that have left early. [ Interepersonal] And you'll get a sort of smattering of family members who'll just come in for an hour at the end of the day before they go onto something else.
I find the - the most interesting pattern of visitors to me is over the summer holidays. You see it - I see it particularly on front desk, but it goes right through the exhibition that - the first week of the summer holidays people think it's wonderful. They're really enjoying themselves, having a great time (and) they've brought the children out. The next week - it doesn't matter what goes wrong they don't care. The next week they're still quite happy - it's good fun and "yeah this isn't bad." The third week well they're starting to come here because they've been to other places and they're not quite sure what to do. But the fourth week they're starting to want the kids to go back to school. And they don't really want to be here but they've got to do something. It goes downhill. And by the sixth week they're ready to complain about anything because they don't want to be here they don't want the children there they are just trying to find anything for them to do. And - it gets sort of less - polite and less friendly. It's really quite - it's quite weird and it's quite entertaining to watch. It sort of keeps, keeps your sense of humour in check. You get it over the not so much the half-terms but the Easter holiday shows it as well.