BS: OK. In your opinion what would you say is the most important aspect of what Techniquest does?
ER Well we have to keep the visitors happy. That is the most important thing because - without the visitors Techniquest doesn't exist. We're here for the visitors. Everything else that goes on in here - is - secondary. So - ways to keep the visitors happy - are things like doing the shows The exhibition getting new exhibits and changing things and developing things. Everything that goes on here. Up in the office with the booking secretaries the accounts - that's all there to support the visitors whoever they are walking in through the doors. So that sense definitely the most important thing is is to - make sure that the visitors get - a good day out and enjoy themselves when they're here and want to come back.